Implementation processes

CHECK OUR PROCESS OF
ORDER PROCESSING

MALSTEN SP. Z O. O.

OUR BEST SOLUTION

1.

Measurement

For project drawings, our team takes interior measurements. This is a necessary process to carry out technical projects. If the client sends us ready projects – we skip that process before estimate

2.

Concept

After measuring We prepare concept project of interior development. At this step, We absorbs Investor’s time particularly. Realization process will take from 2 to 4 weeks.

3.

Production

After projects acceptation , we are going on to production. During production, we are in constant contact with the Investor to ensure the best effect corresponding to the Investor. At this step, we can make any changes.

4.

Transport and assembly

After finishing of production work, we inform the Investor to arrange a convenient delivery and assembly time. We adapt the assembly work to the place. In shopping malls, assembly works usually last night.

5.

Acceptance of implementation

After all work, we do investment receipt with the Investor. The receipt is confirmed by the acceptance protocol. It is a necessary process to finalize the contract.

6.

Service and guarantees

Our warranty service in crisis situations works 24/H. The standard complaint handling time is 14 days from the date of filing. If the fault is extremely burdensome for the Investor and requires immediate repair, we will send our service technicians.

CONTACT WITH OUR
INVESTMENT DEPARTMENT

Phone: +48 731 321 486

E-mail: inwestycje@malsten.pl